Appointment Policies:

At Mimosa Head Spa, we value our customers' time and strive to provide exceptional service to all. We kindly request that you inform us in advance if you need to cancel or reschedule your appointment. Please take note of our cancellation policy outlined below:

• Cancellation Notice: We require a minimum of 3 hours' notice for appointment cancellations. Cancellations made less than 3 hours before your scheduled appointments will be considered as NO-SHOW and subject to a $10 cancellation fee.

• Rescheduling: If you need to reschedule your appointment within the 3-hour window, please call us prior to your scheduled appointment time. We will make every effort to accommodate your new preferred time.

• How to Cancel/Reschedule: To cancel or reschedule your appointment, please visit your email confirmation or call our spa reception at (714)-422-4783 during our business hours.

We understand that unforeseen circumstances may arise, and we strive to be understanding and flexible. However, consistent adherence to our cancellation policy ensures fairness to both our clients and our therapists. We appreciate your cooperation in helping us maintain a smooth and efficient appointment scheduling process.

Thank you for choosing Mimosa Head Spa. We look forward to providing you with an exceptional spa experience.